Credit and Collection News : A Division of Elsos





RFP / RFI

Training

POSITION: Manager, Legal Collections

Location: St. Cloud, MN

Primary Responsibilities:
Analyze business drivers at both the partner and program level to manage and improve performance including the project management of both individual and team initiatives. 15%

Conducts on-going training for new hires on an as needed basis. 5%

Develop program / process strategies and execute against such strategies. 15%

Develops and maintains relationship with key partners both internally and externally. 10%

Ensure quality and accuracy of all work product, create, set and communicate performance plans to drive results where applicable. 20%

Management of direct reports (reporting to the role) # 1-12 30%

Responds to escalated consumer issues and identifies potential compliance issues. 5%

Required Knowledge, Skills:
Education:
Required: Bachelor

Preferred: Business related field

Languages:
Required: English

Work Experience:
Required: 1 - 3 years experience in a Project or Process Management role, or equivalent education and experience. Data query skills. Proficiency in MS Office. Program or relationship management skills as well as strong people management skills.

Preferred: 1 - 2 years experience in Financial Services and / or vendor / Program Management. Solid quantitative and analytical skills. Advanced proficiency in MS Office particularly Excel. Superior verbal and written communication skills, and very detail oriented, with demonstrated ability to manage / motivate

Contact Details:
Phone: (877) 445-4581
Website: https://encore.wd1.myworkdayjobs.com/externalnew/job/MN---St-Cloud/Manager--Legal-Collections--Manager-Experience-is-Required-_REQ02652/apply

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