Position: Sr. Credit & Collections Analyst
Location: Torrance, CA

Job Number: 1387

Primary Responsibilities:
American Honda Finance Corporation is looking for a senior collections analyst to join its risk & analysis team. The position would be responsible for: Primary Responsibilities Planning, implementing and analyzing dialer strategies. Planning, implementing and analyzing other collections treatment strategies, such as letter campaigns, outbound message campaigns, etc. Doing cost-benefit analyses on collections channels and presenting actionable recommendations Acting as a liaison to collections-dedicated IT resources. This position is a growth opportunity for the right individual with the potential. The Risk & Analysis team also oversees acquisition policies, residual risk, as well as extended warranty risk, so there are many cross-training opportunities.

Required Knowledge, Skills:

Previous experience in scheduling, skills based routing, and dialer implementation strongly preferred. Minimum two years experience in a call center environment . Minimum one year experience in a collections environment. Minimum of five years overall experience in a related field. BA or BS degree is required. MBA or other advanced statistical degree a plus. Strong analytical & statistical analysis skills Strong decision making and problem solving skills. Must be able to work independently with a minimum of supervision. Strong organizational skills and attention to details. Candidate must have excellent Access, Excel and Word skills. Knowledge of SAS, SQL or similar query tools strongly preferred. Please apply online at www.corporate.honda.com/careers key word search Sr. Credit or Req ID number 1387

Contact Phone Number: (310)781-4567

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Position: Debt Buying Specialist
Location: Winston Salem, NC
Position: In-House Managing Attorney
Location: Indianapolis, Minneapolis or Phoenix
Position: Experienced Collection Salesperson
Location: Prefer someone that is living on the East coast, particularly the South East is a plus but not required
Position: Sales Executive
Location: Open
Position: Sales Executive
Location: Any Where
Position: Manager – Debt Resolution Operations
Location: Columbia, MD

Job Number: 71607

Primary Responsibilities:
CareOne Inc., located in Columbia, Maryland, provides a unique array of products and services designed to help consumers get (and stay) out of debt.One of our signature products, the Debt Resolution Program (DRP) is an affordable repayment plan for consumers who cannot meet the financial requirements of traditional debt management programs. Due to the growth and resulting success of DRP, we are looking for a dynamic leader to help us build this segment of our business. This is an established business unit ready for a dynamic manager to help it to the next level of success! We provide generous compensation (base plus incentives), award-winning work environment, and comprehensive benefits package. (For more information, visit our website at www.careonecredit.com) Sound interesting? Send your resume to: rteam@careonecredit.com

Required Knowledge, Skills:

The ideal candidate for this position will be a results-oriented professional with the following credentials: • College degree in business, sales, finance, or related field of study. • Minimum 2 years departmental management experience in a customer contact environment, including creditor, financial product sales, and/or collection experience. • Experience working in collections, credit card operations, or related financial services sales strongly preferred. • Solid working knowledge of credit, collections and/or financial services operations, including an understanding of debt recovery programs. • Proven ability to consistently meet/exceed sales and departmental goals.• Proven ability to effectively manage, drive and develop individual/team performance. • Excellent communication and negotiation skills.

Contact Phone Number: 760-438-1741

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Position: Director Operations Manager - Base Salary: $80k + , plus bonus, benefits
Location: Portland, OR
Position: VP Marketing and Advertising - Commensurate with Experience (benefits, bonus oppty, relocation pkg.)
Location: Dallas, Texas
Position: Director of Student Loans – National Agency – Comp Pkg. – Commensurate with Experience
Location: Tempe, AZ; Chicago, IL; Milwaukee, WI

Job Number: 713

Primary Responsibilities:
Responsible for analyzing client performance, maintaining key client contacts and recommending strategy and workflow changes to increase profitability and increase client performance. PRIMARY DUTIES AND RESPONSIBILITIES:Responsible for the administration and maintenance of the student loan client relationships Responsible for the strategic direction and performance of Van Ru student loan contracts Responsible for the creation, implementation and maintenance of policies and procedures governing the student loan operations, ensuring that all compliance requirements are met. Serve a liaison between the student loan clients, the branch management team and the Van Ru department heads Monitor daily/weekly/monthly operational statistics and production trends to identify opportunities for improvements in performance and competitive ranking  Act as subject matter expert by demonstrating technical knowledge and skills critical to the business Responsible distribution of reports related to each student loan portfolio to Branch and Executive personnel Conduct audits of the student loan operations, providing recommendations to branch and executive management Represent Van Ru at industry and/or client conferences and meetings Travel requirement greater than 50%Perfectly clean criminal background and credit to qualify for various financial and credit management licenses for the company

Required Knowledge, Skills:

MINIMUM JOB QUALIFICATION AND REQUIREMENTS: Proficient in the understanding of all processes anof student loans. Both Guaranteed and Private. A minimum of 5 years management level operational experience and 5 years of Student Loan experience. Excellent communication, analytical and problem solving skills. Availability to travel 50% of the time.

Contact Phone Number: 760-438-1741

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Position: Collection Operations Manager – National Agency - Base Salary: $60,000 +, plus bonus
Location: St. Louis, MO
Position: Sales Representative – National Collection Agency - Base Salary - $60k +/commission/ bonus/ benefits
Location: New York, NY

Job Number: 715

Primary Responsibilities:
ACCOMPLISHED COLLECTION AGENCY SALES ACCOUNT EXECUTIVES NEEDED! This is a Senior level Account Executive role responsible for the penetration and expansion of top level sales opportunities. Identifies, qualifies, presents and successfully develops business relationships. Manages sales and relationships in both new and existing corporate accounts through the development and execution of a comprehensive account strategy. Provides sales leadership while interacting with branch, regional, support, customer care and home office personnel to ensure that both our organization and the client company meet their goals. Serves as the primary facilitator between the customer, field and home office operations to ensure customer satisfaction through proper execution of the contract.

Required Knowledge, Skills:

5+ years overall progressive experience in third party collections environment. Demonstrated ability to interact, listen, influence and partner in a professional and engaging manner with high-level decision-makers. Proven skills and experience with the conducting of successful sales presentations. Excellent verbal, written, interpersonal, and influencing skills. Proven business and financial acumen, with ability to analyze, plan and synthesize information into overall strategy. Extremely competitive compensation package including salary, commissions, and bonus, plus a very generous benefit package.

Contact Phone Number: 760-438-1741

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Position: Vice President Sales - Collection Agency - Base salary - $100,000+, plus bonus, benefits
Location: Any Market - Near Major City

Job Number: 716

Primary Responsibilities:
Provides leadership necessary to create and foster a team culture across all functional, industry and product lines. Responsible for overall strategy, results, and coordination of the business development officers and sales support activities associated with potential clients in their respective markets and sectors. Commits to a targeted level of new client growth by developing a defined strategy and leads origination and sales personnel in implementing that strategy. Provides significant mentoring and coaching time to sales and business development staff to ensure career succession planning, as well as increase sales growth potential to the organization: a global vision. Communicates financial and operating goals to sales origination. Responsible for the management, selection and recruitment of qualified sales and business development officers. Administers performance and compensation processes. Develops, maintains and secures broad utilization of common prospect management systems. Plans and conducts periodic leadership meetings and recognition events. Coordinates strategies with the relationship management, product management and client services business units as well as with sales origination personnel. Responsible employee development through direct mentoring and coaching. Completes performance management plans and provides timely performance feedback. Markets Served: Advertising Auto Deficiencies Commercial / B2B Consumer/Retail Distress Mortgage Asset Management Equipment Lease/Finance Financial Services / Retail General Business Government / Education Outsourcing Solutions Telecommunications / Utilities Transportation / Freight Menu of Products and Services First and Third Party Collection Services Pre-Collections Programs/Letter Series Outsourcing Solutions Dialer Messaging First and Third Party Billing Multi-Lingual Capabilities Customer Care/Marketing Services Skip Tracing Services Dialer/Non Dialer Capability Litigation Forwarding Debt Acquisition Management

Required Knowledge, Skills:

Bachelor’s Degree in a business related field. Must be highly successful and can provide documented sales, marketing, and management experience. Documented proof of annualized company sales revenue and profitability growth attainment. Excellent writing skills required.

Contact Phone Number: 760-438-1741

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Position: Collection Agency Sales Account Executive - Nat'l Collection Agency
Location: West Coast Sales - Any Western States Location
Position: VP Operations Consumer Collection Agency
Location: Dallas/ FT Worth, Texas
Position: Oracle DBA Manager - Base $95,000 - $110,000 plus benefits, bonus oppty, relocation pkg.
Location: Las Vegas, NV
Position: Bank Assistant Vice President, Compliance - $82,500 - $90,000, plus benefits, bonus, relo. pkg
Location: Las Vegas, NV
Position: Director, Software Development - Base - $110,000 - $135,000 plus benefits, bonus, Relocation
Location: Las Vegas, NV

Job Number: 116084

Primary Responsibilities:
Job Description: The Director of Systems Development is recognized as possessing exceptional leadership skills and competence and mastery in the software development discipline. Interact with other internal organizations, and manage software development teams to meet long-range goals and objectives. Duties and Responsibilities: Attract, hire, and retain world-class software development talent. Identify staff development and training needs to ensure the technical and personal growth of the development team. Lead and direct the work of others, as well as set priorities for work to be done. A wide degree of creativity and latitude is expected. Improve business processes and support critical business strategies by directing the development, implementation, and maintenance of business applications systems. Serve as a technical expert applying comprehensive technical skills and abilities to unique / important projects. Assume functional responsibility for specific tasks or projects and instruct, direct and/or check the work of others. Manage projects, milestones, deadlines and deliver on time. Make high-level technical presentations to management. Research, write or lead technical proposals that require high level of specific technical expertise. Audit software development team to ensure compliance with architecture standards. Develop cost estimates, staff requirements, work plans, time schedules, and create work assignments to meet release objectives. Accurately estimate all phases of software development.

Required Knowledge, Skills:

Job Knowledge / Qualifications / Requirements: -Bachelors degree in a related field, or equivalent technical work experience. -Graduate degree preferred. -Seven to 10 years experience in architectural background development. -Five-plus years in a management position or leadership role. -Proven experience in developing and managing developers in a Microsoft .NET, -Oracle DB environment. -In-depth knowledge of multiple development methodologies. -Configuration management skills. -Strong unit testing experience. -Internal home grown applications experience. -Balance of small- and large-company experience.

Contact Phone Number: 760-438-1741

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Position: Relationship Manager, Commercial Lending – Relationship Manager- Banking Industry $80,000 - $95,000
Location: San Francisco, CA and surrounding areas

Job Number: 0808079

Primary Responsibilities:
California based Bank with operations throughout the State is a publicly owned company, with over $10.0 billion in assets. The company's wholly owned subsidiary is one of the largest independent commercial banking organizations in California serving communities across Southern and Northern California. Bank has openings for experienced Commercial Loan Officers for various locations throughout Northern and Southern California. Primary responsibilities of this position: 1) Market and bring in new commercial loans and commercial business accounts and deposits; 2) Analyze and spread borrower's financial statements, tax returns and personal financial statements; 3) Underwrite commercial facilities, to include asset based lines of credit, working capital lines of credit, trade finance, equipment acquisition, commercial real estate, and general commercial term loans; 4) Maintain and service an existing commercial loan portfolio and customer relationships; 5) Present commercial loan applications to Loan Committee for approval; 6) Negotiate and structure terms and conditions with commercial loan applicants and existing borrowers.

Required Knowledge, Skills:

Requirements: Minimum 3 - 5 years previous middle-market experience in originating, documenting, and managing commercial loan and deposit relationships required. Must possess exceptional written and oral communication skills, as well as solid working knowledge of financial analysis, underwriting, cash flow analysis, and portfolio maintenance. Must have proficient experience with Excel, Word and FAMAS/FAST software is required. Real estate lending experience a significant plus.

Contact Phone Number: 7604381741

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Position: Collection Project Manager
Location: Midwestern US City
Position: Director, Workforce Management & Reporting Base $90,000 - $115,000, plus Benefits, Bonus Oppty
Location: Baltimore, Maryland

Job Number: 11608

Primary Responsibilities:
The Director, Workforce Management & Reporting, oversees the capacity planning, scheduling, and performance reporting for contact and operations centers. The Director provides both tactical and strategic direction to ensure the effective operation of the contact and operations centers through appropriate staffing levels and utilization. In addition, the Director is responsible for analytical and reporting of all related information, including identifying trends and opportunities for improvement. Essential Duties & Responsibilities •Manages the day-to-day operations of the Workforce Management & Reporting Team, including:Hiring, managing, supporting and developing staff Providing day-to-day direction and guidance relating to work assignments and scheduling. Responsible for developing and/or implementing workforce management initiatives/ goals that will accomplish business strategies. Develops short and long-term capacity and strategic plans to ensure the achievement of required service levels, maximize workforce utilization, and minimize operational expenses. Responsible for the development of policies, procedures, and initiatives that impact the contact/operations areas. Identifies and capitalizes on operating efficiency opportunities. Ensures automated/technological process improvements/enhancements are carried out in a meaningful and timely order. Oversees the management of TCS (scheduling) software and ensures contact center capacity planning and scheduling supports the forecasts.

Required Knowledge, Skills:

Demonstrated success in workforce planning and management in a similar role. Solid understanding of workforce monitoring, scheduling and planning software. Proven ability to effectively analyze workforce data, determine appropriate operational needs, and recommend changes. Outstanding project management skills, including the ability to drive projects from initiation through completion. Outstanding analytical, reasoning and problem solving skills. Strong negotiation skills. Excellent communication (written and verbal) skills. Proven ability to establish effective relationships with internal staff, vendors, and clients. Proven coaching, leadership and staff management skills. Ability to effectively prioritize and manage multiple projects in an entrepreneurial, fast-paced environment. Education & Experience (Minimum Requirements) Bachelor’s degree in Business, Information Technology, or related field. MBA preferred Minimum of seven (7) to ten (10) years of related workforce management experience in a contact center environment, preferably in an inbound call center with an organization utilizing cutting-edge call center technology. Minimum of four to six years of related experience in a management/leadership role.

Contact Phone Number: 760-438-1741

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Position: Chief Information Officer - $115,000 - $145,000 + bonus and incentives
Location: Confidential - Southeast Region

Job Number: 0808071

Primary Responsibilities:
Under supervision from the CFO, the CIO, plans, directs and defines the activities of information technology strategic planning goals and implementation strategies while ensuring that they comply with the CLIENT mission. Develops and establishes department standards and procedures. Serves as an Information Technology (“IT”) consultant to VP’s and President within CLIENT and Affiliates to ensure that information technology will provide ongoing value and assistance for strategic planning. Work closely with executives, Affiliates and Board Committee’s to define attainable goals, priorities, timelines, IT's involvement, necessary resources and projected costs. Relies on experience and judgment to plan and accomplish goals.

Required Knowledge, Skills:

•Ensures adherence to established policies and procedures, objectives, quality assurance programs and safety standards. •Oversees all systems development. •Prepares and recommends budget for hardware, and other components and maintains proper records. •Maintains compliance with departmental security, audit procedures and universal policy. •Develops long-range plans for network operations, including hardware, staffing and physical environment. •Participates as a member of management team in department planning. •Maintains knowledge of relevant state-of-the-art technology, equipment, and/or systems. •Meets with executives and Affiliates to determine future needs. •Develops and coordinates strategic plans and policies, resources, and mission as well as goals, vision, and expectations; prepares and updates strategic plans and priorities. •Participates in establishing direction, goals and policies. •Evaluates software and hardware products for possible purchase. •Meets with vendors on new and existing products, evaluates usefulness and cost of products and makes recommendations. •Conducts needs assessments and makes recommendations. •Determines the resources needed to plan and implement IT applications. Discusses requirements with end users and provides software suggestions and recommendations to users to help them understand potential limitations and challenges. •Participates in CLIENT IT Committee. •Participates in the CLIENT strategic planning process. •Meets with CLIENT members to understand how CLIENT could better serve them from a technological perspective. •Defines strategy to support CLIENT Members and advocate for the use of technology for the CLIENT members. Job requirements: 1.Position is for a CLIENT with offices in Georgia 2.College degree required, masters degree advantageous 3.Prior experience acting as CIO or CTO preferred 4.Must demonstrate significant flexibility

Contact Phone Number: 7604381741

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Position: Collections Supervisor/Manager
Location: Boca Raton/Philadelphia
Position: Commercial Collection Representative
Location: Tampa, FL
Position: Customer Support Division (Collections)- Team Manager JP Morgan Chase
Location: Elgin IL

Job Number: 70059485

Primary Responsibilities:
As a Team Manager, you will oversee a unit of approximately twenty collectors, ensuring their unit objectives and standards are met. You\'ll compile and analyze statistical data relative to unit productivity, monitor calls and provide feedback to staff, answer questions concerning collections activities, review the status of the most delinquent accounts and handle the collection efforts. It will be your responsibility to advise your staff of any change in policy or procedures, to allocate resources, plan work schedules, and assign work. You will train new staff members, conduct performance reviews and make recommendations regarding performance feedback and corrective actions. Work Schedules: Full-Time schedule Tues-Thur 12-9pm, Fri 10-7pm, Sat 7-4pm OR Tues-Thur 7-4pm, Fri (varies) 7am-7pm, Sat 7-4pm Please apply online at https://careers.jpmorganchase.com Enter 70059485 on the keyword search to apply for this position.

Required Knowledge, Skills:

At least two years experience as a team lead or supervisor in a call center environment. At least two years collections experience preferred; experience with more severely delinquent accounts (120 days +) strongly preferred. Strong communication and organizational skills. Proven ability to coach, develop, and influence others to meet goals. Thorough knowledge of all aspects of collections and/or due diligence. Excellent leadership skills especially in maintaining records and statistics. Excellent customer service; skilled at influencing and negotiating. Excellent analytical ability. Must be a self-starter and willing to work extra hours. Flexbility to adapt to change, including work schedule. Bachelors degree preferred. Knowledge of Microsoft Windows, Word and Excel required.

Contact Phone Number:

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Position: Collection Operations Manager
Location: Midwestern US City
Position: Director Business Development - (Predictive Analytics) Base Salary: $100,000 - $110,000/year + bonus
Location: Western U.S. City

Job Number: 0808073

Primary Responsibilities:
Credit Reporting Information Services company seeks a professional with skills in predictive analytics and decision management solutions consulting - This position will be aggressive yet subtle in approaching and supporting client engagement opportunities. •Representing the Company through the development of client engagements. Examples of these duties include: customer meetings, presentations, responses to inquiries, consulting, client partnering •Participation in marketing programs, especially press releases and customer success stories •Regular monitoring of customer satisfaction after the initial sale •Completing accurate and timely entries to ensure accurate forecast reports in the Sales Force software

Required Knowledge, Skills:

College Degree, MBA preferred but not required. Polished, professional demeanor required. The successful candidate is has great listening skills; practices high caliber consulting; is customer centric focus; delivers a professional consultative approach to client/business development. Also knowledge of predictive modeling and statistics helpful. •Must be technologically savvy and able to communicate concepts clearly and concisely Special Skills, Training & Knowledge: •Sales •Business Development •Client Relationship Management •Strong Written and Oral Communications •Subject matter expert in Analytics/ Decision Sciences •Project Management and Development •Product Management and Development •Marketing •Statistics- consumer trends analysis, forecasting, probability •Score card analysis •Risk Analysis •Strategic Planning •P&L

Contact Phone Number: 7604381741

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Position: AVP, Credit Card Portfolio Services - Base Salary: $70,000 - $80,000, plus bonus
Location: Western U.S. City (confidential)

Job Number: 116085

Primary Responsibilities:
Performs activities involving the management of all facets of early out strategy, pricing, agency relations, roll rate performance and financial results. DUTIES AND RESPONSIBILITIES: Responsible for directing and mentoring manager and supervisors within the coordination of process workflows. Monitor collection behaviors and initiate strategic enhancements to improve roll rate performance. Create MIS to challenge pricing strategies and performance of early out agency partners. Responsible for coordination and execution of outsourcing collection system applications. Responsible for creation and maintenance of an efficient and goal orientated environment that will motivate agency partners to meet agreed upon performance standards. Responsible for maintaining adequate agency partner scalability to service account volumes. Responsible for marketing early out opportunities with appropriate collection agencies. Creation and execution of documented due diligence to ensure compliance of agency partners. Participation in on site audits of agency partners to ensure compliance and performance standards are met. Requires 25% business travel. Actively challenge current processes to enhance departmental efficiencies. Serves as an early out liaison for interdepartmental projects. Responsible for accuracy of all early out MIS. Participates in the hiring, training and development of new employees. Responsible for the coordination and direction of departmental proposals and projects. Responsible for effective communication with senior management on all facets of the business unit.

Required Knowledge, Skills:

College education preferred. Must possess minimum 5 years previous collection and early out management experience within like industry. Will be required to demonstrate exemplary ability in the areas of employee development and process management, combined with an innovative insight and progressive approach to industry related technology and strategic implementation. Must possess excellent communication, analytical, developmental, organizational and opportunity resolution skills.

Contact Phone Number: 760-438-1741

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