Alorica Rebrands West Asset Management to Global Receivables Solutions, Inc.
Irvine, CA – December 2, 2015 – Alorica, a worldwide leading provider of customer management outsourcing solutions, today announced the rebranding of West Asset Management into Global Receivables Solutions, Inc.
Effective December 1, 2015, Global Receivables Solutions will operate as a wholly owned subsidiary of Alorica. The rebrand positions Alorica to support client needs through the full customer lifecycle, including sales, customer care, technical support and receivables management.
Alorica acquired West Corporation’s agent services businesses, including West Asset Management, in March 2015, making the BPO leader the largest minority business enterprise in the US. The acquisition expanded Alorica’s footprint to include 73 domestic sites with additional near and offshore locations in Honduras, the Dominican Republic, Mexico, Jamaica, Brazil and the Philippines.
Alorica is a worldwide leading provider of customer management outsourcing solutions spanning the entire customer lifecycle. From customer acquisition and sales, to customer care and support, to logistics and fulfillment, Alorica offers a seamless customer experience across all service channels. Alorica’s award-winning Business Process Outsourcing services span both the Business-to-Consumer (B2C) and Business-to-Business (B2B) sectors across all industries for Fortune 1000 companies. Headquartered in Irvine, Calif. with more than 48,000 employees in 73 locations, Alorica offers the proven industry experience and know-how to provide a total customer management solution. For more information, please visit www.alorica.com.