Rohrs will join Mike Etmund, Attorney at Moss & Barnett and Sam Eidson, Director of Compliance at Delta Outsource Group, Inc., to provide strategies and solutions for Regulation E compliance. This session will break down the types of payments debt collectors take, the legal responsibility debt collectors have with each form, as well as dive into some current market solutions.
Rohrs manages and oversees all of CBE’s quality assurance and compliance activities and personnel. His responsibilities include participating in the definition and development of corporate policies, procedures and programs, ensuring regulatory principles are embedded within all respective business functions and overseeing the continuous development of CBE’s compliance management system.
About CBE Companies
Founded in 1933, CBE Companies is a global provider of outsourced call center services focused on connecting people with solutions. The company specializes in receivables management and customer care services. This narrow focus has enabled the company to be an expert in every aspect of the business. From a one-of-a-kind culture immersion approach to a proven ramp process, CBE’s focused expertise saves its partners money and enables them to focus on their core business.
CBE approaches every business relationship as a strategic partnership. The company shares in its partners’ successes and failures and strives to create more of the former and less of the latter. CBE firmly believes transparency and communication are the cornerstones in the foundation for success. The company’s approach to a strategic partnership begins with open communication; this assures CBE partners that the team handling their business is committed to delivering customer insights, ideas and new ways to accomplish goals.
With more than 1,500 people in six locations globally, CBE Companies can deliver the right solution in the right location(s) for your ever-changing business needs. Its corporate headquarters is located in Cedar Falls, Iowa, with two facilities in Waterloo, Iowa, and additional facilities in Overland Park, Kansas; New Braunfels, Texas and Manila, Philippines. The organization is consistently recognized as a local Employer of Choice. It has also been recognized by Workplace Dynamics as one of Iowa’s Top Workplaces. For more information about CBE Companies, please visit www.cbecompanies.com or call 888-386-0273.