DBA International Certification Program Achieves Success and Provides Expanded Consumer Protections

Nearly 100 companies and 200 individuals complete certification program


SACRAMENTO, Calif. (March 1, 2016) – DBA International, the voice of the debt buying industry, today announced its Receivables Management Certification Program (CMCP) continues to be adopted within the industry with nearly 100 member companies and 200 individuals receiving certification. March 1, 2016 marks the deadline date for DBA International debt buying members actively purchasing portfolios to become certified.

“This significant accomplishment attests the value DBA’s certification brings to the industry and to consumers,” said DBA International Executive Director Jan Stieger. “Working with certified companies gives consumers the assurance of knowing the company representatives uphold the industry’s highest professional and ethical standards.”

DBA International introduced its rigorous certification program in 2013 to promote uniform, consumer-oriented, best practice standards for the receivables industry. As of March 1, 2016 all active debt buying companies that are members of DBA International are required to be certified. New companies that join DBA International that are actively purchasing receivable portfolios must be certified within one year of becoming a member.

“This milestone is truly the culmination of our members’ vision for the receivables industry,” said DBA International Board President Trish Baxter.  “When DBA International members voted to amend the association bylaws in 2013 to require certification for membership by March 1, 2016, they were expressing their desire for the industry to coalesce around uniform standards of best practices designed to not only meet state and federal consumer protection laws, but in many cases exceed them. The fact is that certification is good for both consumers and the industry.”

The Certification Program offers two distinct certification designations – the “Certified Professional Receivables Company” (CPRC) for companies and the “Certified Receivables Compliance Professional” (CRCP) for individuals.

The program was expanded in 2014 and now DBA grants company certifications to debt buying companies, collection law firms and third party collection agencies that comply with uniform and rigorous industry standards of best practices and pass a company background check. Individual certifications are required for each certified company’s chief compliance officer and are a voluntary designation for others in the industry.

The Receivables Management Certification Program includes a mandatory annual review of the program requirements to ensure that they evolve with industry best practices and incorporate any new statutory, regulatory and judicial developments.

Visit the DBA International website for additional information and resources on DBA International’s Receivables Management Certification Program. 


About DBA International

DBA International (DBA) is the nonprofit trade association that represents more than 550 companies that purchase performing and nonperforming receivables on the secondary market. DBA’s Receivables Management Certification Program and its Code of Ethics set the “gold standard” within the receivables industry due to its rigorous uniform industry standards of best practice which focus on the protection of the consumer. DBA provides its members with extensive networking, educational, and business development opportunities in asset classes that span numerous industries. DBA continually sets the standard in the receivables management industry through its highly effective grassroots advocacy, conferences, committees, taskforces, publications, webinars, teleconferences, and breaking news alerts. Founded in 1997, DBA International is headquartered in Sacramento, California.