Debt Collection Litigation & CFPB Complaint Statistics, Dec 2015 & Year in Review

Quick analysis:  The year 2016 has gone out like a lion, with consumer litigation continuing to evolve in uncertain, yet bold and dramatic ways. TCPA and FCRA not only broke old records, but destroyed them (with 45% and 53.4% increases over 2014, respectively). **

And FDCPA, after years in decline or plateau, scratched its way back to finish the year 2nd only to its highest ever in 2011. In 2015, there were 11,697 FDCPA litigants, up 16.1% from 10,071 in 2014. But 2015’s number was a mere 4.6% from the all-time high of 2011’s 12,237. With even a fraction of 2015’s momentum, 2016 could easily set a new record for FDCPA litigation. **

consumer-litigation-2007-2015

The total number of unique consumer plaintiffs has been growing aggressively, along with the total amount of litigation. After peaking in 2011, the number of unique litigants had more or less plateaued at around 13,000. That is, until this year, when it exploded to a record 15,854 unique individuals.

CFPB complaints against debt collectors also set a record-high in 2015, but only barely at this point (up 1.5%, from 39,367 in 2014 to 39,952 in 2015). Expect that to increase in the weeks ahead, but only nominally.

For the month, FDCPA was the only one to dip a bit over Nov, down 3.5%. TCPA was up 5.9% and FCRA was up 5.6%. CFPB suits were up 1.3%, and will likely keep inching up for another couple of weeks.

Fun Facts:

Fun Facts Year in Review:

Comparisons:

Current Period:

Previous Period:

Previous Year Comp:

Dec 01, 2015
Dec 31, 2015

Nov 01, 2015
Nov 30, 2015

Dec 01, 2014
Dec 31, 2014

CFPB Complaints 

2686

2651

1.3%

3000

-10.5%

FDCPA lawsuits 

827

857

-3.5%

883

-6.3%

FCRA lawsuits 

398

377

5.6%

215

85.1%

TCPA lawsuits 

289

273

5.9%

213

35.7%

YTD CFPB Complaints 

39952

39367

1.5%

YTD FDCPA lawsuits 

11697

10071

16.1%

YTD FCRA lawsuits 

3714

2445

51.9%

YTD TCPA lawsuits 

3710

2558

45.0%

 

Complaint Statistics:

2686 consumers filed CFPB complaints against debt collectors and about 1275 consumers filed lawsuits under consumer statutes from Dec 01, 2015 to Dec 31, 2015. Here is an approximate breakdown:

Litigation Summary (scroll down for CFPB data):

The top courts where lawsuits were filed:

The most active consumer attorneys were:

Statistics Year to Date:
15853 total lawsuits for 2015, including:

Number of Unique Plaintiffs for 2015: 14543 (including multiple plaintiffs in one suit)

The most active consumer attorneys of the year:

——————————————————————————————————-
CFPB Complaint Statistics:

There were 2686 complaints filed against debt collectors from Dec 01, 2015 to Dec 31, 2015.

Total number of debt collectors complained about: 716

The types of debt behind the complaints were:

Here is a breakdown of complaints:

The top five subissues were:

The top states complaints were filed from are:

The status of the month’s complaints are as follows:

This includes 2503 (93%) timely responses to complaints, and 183 (7%) untimely responses.

Of the company responses, consumers accepted 2403 (89%) of them, disputed 278 (10%) of them, and 5 (%) were N\A.

The top five days for complaints were:

——————————————————————————————————–

** Important note: During end-of-year housekeeping, WebRecon staff discovered (and tapped into) a previously undiscovered, somewhat obscure source of additional federal FDCPA, FCRA and TCPA litigation in PACER. This has had a visible impact on the overall statistics.

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