Brooke Singletary, Director of Sales & Marketing
Coast Professional, Inc.
214 Expo Circle, Suite 7
West Monroe, LA 71292
Main: (800) 231-0225
Direct: (318) 307-9856
Fax: (866) 682-1915

Roxanne Baker, President of Coast Professional, Inc., Named as one of the 25 Most Influential Women in Collections

WEST MONROE, LOUISIANA (September 2, 2016) Coast Professional, Inc. (Coast) is proud to announce that the company’s president, Roxanne Baker, was named as one of the ‘25 Most Influential Women in Collections’ by Collection Advisor magazine. According to Collection Advisor, “Women on this list work toward the perfection of debt collection, improvement of the industry and the promotion of compliance education.” Ms. Baker's dedication to compliance and operational excellence along with her career accomplishments and proven ability to motivate and inspire her team, led to her nomination for this honor. 

The Collection Advisor asked all nominees what opportunities the collection industry has offered them. Ms. Baker commented on the question, “Building and leading a corporate family where I am able to help them grow personally and professionally is the greatest opportunity collections has offered me.”

Ms. Baker joined Coast in 2007 as the Vice President of Operations and has more than 18 years of successful collection experience. She began her career as a collection representative and earned advancement to her most recent promotion to President and Member of the Board of Directors in 2015. Under her leadership, Coast has seen significant company growth and has plans for future expansion. Coast has hired more than 285 employees in 2016 and is looking to hire 200 additional staff company-wide in 2017. Additionally, Coast was named as one of the fastest growing private companies in America on the Inc. Magazine’s 500|5000 list for the fifth consecutive year.  


Coast made a corporate announcement and employees expressed their pride in Roxanne’s achievement.  Below are a few of the quotes:

“Roxanne means so much to so many people.  The lives that she has helped along the way is unmeasurable. I really believe that this company exists in the state that it does because of her hard work, dedication and moral compass.  I’m so proud to be Roxanne’s employee. I want to thank her for the opportunity,” replied Eugene Lundfelt, Consumer Care Manager.

Myra Schroeder, Human Resources Manager added, “I don’t think there are enough adjectives to describe how exciting it is to be part of this company and to be one of the many that Roxanne has mentored, encouraged, taught and believed in.  A recognition that is well deserved and that she has, without a doubt, earned.  Congratulations to Roxanne!”

 “Since my time at Coast, Roxanne has been a resilient advocate of building the best compliance team in the industry,” replied Joshua Hobson, Senior Director, Quality Assurance. He continued, “She has been a committed leader, dedicated to providing the necessary resources and time to ensure that our focus remains on compliance and the promotion of compliance education.  She has served as a personal mentor and encourager over the last four years and I am proud to serve under her. Congratulations Roxanne on receiving this recognition, it is well deserved.”

Coast is incredibly proud of Roxanne’s inclusion on this list and looks forward to her continued and progressive achievements in both company compliance and performance, as well as personal success.

About Coast Professional, Inc.:

Coast Professional, Inc. is an accounts receivable management company, dedicated to the respectful and ethical collection of higher education and government debt. Coast provides professional collection services to over 200 campus based colleges and universities, guaranty agencies, and has consistently ranked as a number one Private Collection Agency for the United States Department of Education. Since 1976, Coast has worked closely with clients to increase recoveries by assisting consumers in resolving their financial obligations. Coast’s success is exemplified by exceptional recoveries, superior service, and dedication to the highest levels of compliance.