Stellar Recovery Announces
New Director of Operations
Albert Rodriguez has joined
Stellar Recovery, Inc. as Director of Collections. Albert will be managing the Collection
Department, floor managers, and agents. He will also coordinate his role in
operations with the compliance, training, and employee relations teams. Albert is reporting directly to Garrett
Schanck, CEO of Stellar Recovery, and responsibilities will include:
Albert has over 18 years working in the
collections industry in the state of Florida. He has a strong 3rd
party and legal collections background along with management experience.
Before joining Stellar Recovery, Albert
was with The Law Firm of Scherr & McClure, a Lake Mary, FL legal
collections law firm where he was the Sr. Collection Manager. Albert was responsible for the oversight of
over 40 staff members including the Pre-Legal collections team, Legal collections
team, and Commercial collections team for the states of Florida, Georgia, and
New York.
Prior to The Law firm of Scherr &
McClure, Albert was an AVP of Operations for iQor, and was responsible for
major clients including Target, Chase, and GE Money Bank. He was responsible for maintaining top
performance on scorecards and regular communication with clients in order to
continue their strong relationships. His
positive leadership allowed managers and agents to perform at the best of their
abilities in a professional and highly motivated environment.
Stellar Recovery, Inc. Corporate Headquarters is
located in Jacksonville, Florida, with a satellite office in Kalispell,
Montana. Please visit our website at www.stellarrecoveryinc.com.