Take a Breath. Debt Collection Litigation & CFPB Complaint Statistics, Jan 2016

Quick analysis: And… take a breath.

After a frenetic end to 2015, with consumer complaints in every category nearly off the charts, 2016 has had a relatively calmer (but still somewhat bumpy) start.

Sure, FCRA and TCPA are significantly up over Jan 2015 (+31.4% and +39.8% respectively), but that follows a multi-year trajectory for those statutes that does not seem to be abating anytime soon.

CFPB and FDCPA complaints balance it out with significantly fewer complaints (-17.6% and -19.1% respectively) than this time last year, also following their less dramatic (but still impressive) recent bumpy patterns.

As always, it is expected that the January CFPB complaint numbers will continue to settle over the coming weeks, and will likely close the gap a bit between 2015 and 2016 totals. The same is not going to be true about FDCPA lawsuits.

Fun Facts:

Comparisons:

Current Period:

Previous Period:

Previous Year Comp:

Jan 01, 2016
Jan 31, 2016

Dec 01, 2015
Dec 31, 2015

Jan 01, 2015
Jan 31, 2015

CFPB Complaints 

2705

2882

-6.1%

3282

-17.6%

FDCPA lawsuits 

755

829

-8.9%

933

-19.1%

FCRA lawsuits 

272

403

-32.5%

207

31.4%

TCPA lawsuits 

362

289

25.3%

259

39.8%

YTD CFPB Complaints 

2705

3282

-17.6%

YTD FDCPA lawsuits 

755

933

-19.1%

YTD FCRA lawsuits 

272

207

31.4%

YTD TCPA lawsuits 

362

259

39.8%

 

Complaint Statistics:

2705 consumers filed CFPB complaints against debt collectors and about 1160 consumers filed lawsuits under consumer statutes from Jan 01, 2016 to Jan 31, 2016. Here is an approximate breakdown:

Litigation Summary (scroll down for CFPB data):

The top courts where lawsuits were filed:

The most active consumer attorneys were:

Statistics Year to Date:
1141 total lawsuits for 2016, including:

Number of Unique Plaintiffs for 2016: 1160 (including multiple plaintiffs in one suit)

The most active consumer attorneys of the year:

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CFPB Complaint Statistics:

There were 2705 complaints filed against debt collectors from Jan 01, 2016 to Jan 31, 2016.

Total number of debt collectors complained about: 748

The types of debt behind the complaints were:

Here is a breakdown of complaints:

The top five subissues were:

The top states complaints were filed from are:

The status of the month’s complaints are as follows:

This includes 2455 (91%) timely responses to complaints, and 250 (9%) untimely responses.

Of the company responses, consumers accepted 2463 (91%) of them, disputed 242 (9%) of them, and 0 (%) were N\A.

The top five days for complaints were: