What Goes Up… Debt Collection Litigation & CFPB Complaint Statistics, Nov 2015

Quick analysis: What goes up…

… must come down. FDCPA, TCPA and FCRA are all down, fairly significantly, from last month. But, before anyone gets too excited… they are all still up, fairly significantly, year-to-date.

FDCPA is down 12.5% for the month, but up 14% for the year.
TCPA is down 42% for the month, but up 11.4% for the year.
FCRA is down 8.8% for the month, but up 42.9% for the year.

CFPB complaints are down as well (20.8%), but with the usual caveat that the numbers are relatively meaningless until the full month’s data finishes trickling in. Overall, even with this month’s incomplete data, CFPB complaints are up 1.7% over this time last year. Look for those numbers to move closer together over the next month.

Next month, in addition to December statistics, we will be publishing our year in review.

Fun Facts:

Comparisons:

Current Period:

Previous Period:

Previous Year Comp:

Nov 01, 2015
Nov 30, 2015

Oct 01, 2015
Oct 31, 2015

Nov 01, 2014
Nov 30, 2014

CFPB Complaints 

2399

3030

-20.8%

2860

-16.1%

FDCPA lawsuits 

807

922

-12.5%

770

4.8%

FCRA lawsuits 

352

386

-8.8%

189

86.2%

TCPA lawsuits 

182

314

-42.0%

116

56.9%

YTD CFPB Complaints 

36998

36372

1.7%

YTD FDCPA lawsuits 

10468

9180

14.0%

YTD FCRA lawsuits 

3178

2224

42.9%

YTD TCPA lawsuits 

2590

2324

11.4%

Complaint Statistics:

2399 consumers filed CFPB complaints against debt collectors and about 1075 consumers filed lawsuits under consumer statutes from Nov 01, 2015 to Nov 30, 2015. Here is an approximate breakdown:

Litigation Summary (scroll down for CFPB data):

The top courts where lawsuits were filed:

The most active consumer attorneys were:

Statistics Year to Date:
13320 total lawsuits for 2015, including:

Number of Unique Plaintiffs for 2015: 12427 (including multiple plaintiffs in one suit)

The most active consumer attorneys of the year:

——————————————————————————————————-
CFPB Complaint Statistics:

There were 2399 complaints filed against debt collectors from Nov 01, 2015 to Nov 30, 2015.

Total number of debt collectors complained about: 696

The types of debt behind the complaints were:

Here is a breakdown of complaints:

The top five subissues were:

The top states complaints were filed from are:

The status of the month’s complaints are as follows:

This includes 2188 (91%) timely responses to complaints, and 211 (9%) untimely responses.

Of the company responses, consumers accepted 0 (%) of them, disputed 233 (10%) of them, and 2166 (90%) were N\A.

The top five days for complaints were: