Santander Consumer USA is putting deposit funding at the center of its auto-finance strategy as it seeks to expand lending to borrowers with stronger credit profiles and deepen its relationships with dealers. The lender began funding all new originations with ...

On September 24, the CFPB urged the U.S. Court of Appeals for the 7th Circuit to affirm a district court judgment of more than $43 million against a defunct student-loan debt-relief telemarketer and its operator, arguing that the operator’s arguments ...

Global call center employment has fallen from its peak as automation reduces demand for routine service work, but the implications for creditors and collection agencies extend beyond staffing costs. Artificial intelligence is helping reshape the call center workforce, with new ...

The former CFPB director now leads a cabinet-level agency with a reach beyond financial services, giving California a new platform for coordinating oversight of fees, consumer data and business practices. SACRAMENTO — Rohit Chopra’s return to consumer protection is taking ...

The Federal Trade Commission is sending more than $100,000 to 6,205 customers of online marketplace GOAT as part of a settlement resolving allegations that the company failed to meet shipping promises and honor its refund policies. The payments, announced Oct ...

Eight-year financing can lower monthly payments, but it also increases borrowing costs and exposes consumers—and lenders—to longer-lasting financial risks. For most car buyers, a 96-month auto loan is not a good idea. Although spreading payments over eight years can make ...

Denver grand jury indicts 12 people on 187 counts; a towing business identified in the case reportedly appears on Colorado’s bonded repossessor registry. DENVER — A Colorado towing business registered as a bonded repossessor has been identified in a sweeping ...

The Consumer Financial Protection Bureau is taking a less aggressive approach to examinations of financial companies, with more than half of the exams conducted after supervision resumed this spring receiving an expedited review, according to an October 7 Reuters report ...

Equifax and TransUnion are introducing new ways for lenders to buy credit reports and scores separately, targeting rising origination expenses as the industry moves toward more choice in credit-scoring models. Both credit bureaus announced products Thursday that allow lenders to ...