Chicago-Commercial Collection Agencies of America has elected a new member to serve on
its Board of Directors.
Mr. Riley Pentecost of Cadex will serve as an at-large board member for a two-year term, alongside
current Board members Alex Rosen of American Financial Management, Inc., Julie Haysley of Altus
Commercial Receivables, Humberto Matz of Creditors Adjustment Bureau, Tom Claybaugh of Mountain
States Commercial Credit Management, Inc., Steve Rauch of Rauch Milliken International, Stafford
Thomas of Lyon Collection Services, Inc., Mariana Palladino of Altus Commercial Services and Paula
Catalano of Brennan & Clark Ltd.
Mr. Pentecost is a key member of Cadex’s leadership team since April 2021, overseeing global operations
and driving the company’s success. His leadership is instrumental in enhancing operational efficiency and
positioning Cadex for continued success in an ever-evolving market.
The CCA of A Board meets monthly to handle the business of the Association as well as strategically plan
for organizational and industry-related needs.
The Board directs its multiple committees to create key programming and education, to evaluate
legislative needs and identify regulatory changes, to market agency and affiliate member services, to
attract new members, to introduce cutting-edge technologies and services to its members, and to meet
the needs of future leaders in the collection field.
Every initiative put forth by the Board and its committees is developed with the mission of the
Association at the forefront: to elevate the standards and uphold the professionalism in the commercial
collection industry for the benefit of protecting the credit granting community.
“Having Riley join the Board of Directors, is an opportunity for an enhanced focus by the Association to
address the dynamic landscape of commercial collection agencies in the United States today. His insight and
thought leadership will be welcomed and will complement the work of the current board members who
expertly serve the industry,” stated Annette M. Waggoner, Executive Director of Commercial Collection
Agencies of America.
Commercial Collection Agencies of America is an organization of commercial collection agencies,
creditors’ rights attorneys and law list publishers. The certification program, which is the platinum
standard in the industry, is promulgated by an Independent Standards Board, which includes
professionals from a cross-section of industries related to credit and collections. For more information or
to locate a certified commercial collection agency, please visit,
www.commercialcollectionagenciesofamerica.com.
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