Company
Growth and Product Development Poises Convoke for Strong 2022
Company Growth
Over the past year, Convoke not only added three
major customers, it also increased its employee force by over 20% to meet the
company's increasing product demands. This demonstrates the confidence that the
collections industry has in the company and its ability to help them meet their
business and regulatory needs.
Product
Development
Convoke has deployed 50 releases this year, making a wide variety of
additions and enhancements to the platform. Through a ground
breaking audio solution developed by Convoke engineers, issuers are now
able to closely monitor recorded collection calls to ensure proper compliance
and consumer care. In response to Regulation F, Convoke
has made pivotal enhancements to enable Issuers to easily monitor collection
agencies and attorneys in their efforts to comply with the new regulations. As
in previous years, Convoke has also made numerous
reporting enhancements, providing additional on-demand information for our
customers.
"Despite the ongoing negative effects of the
pandemic, Convoke has continued to press
forward," said David Pauken,
CEO of Convoke. "We are pleased with the growth in our customer base and
in the continued development of our product and are excited for what the new
year has in store for us."
"As issuers begin to implement the
requirements from Regulation F, other new collection rules, and the changes of
a post-COVID world, Convoke is prepared to continue
helping its customers," continued Mr. Pauken.
About Convoke
Convoke provides an oversight management system
that is transforming the way credit issuers manage third party debt collection,
leveraging a decade of experience for the issuers it serves. It provides
unprecedented transparency and accountability, facilitating issuer debt
validation and third-party oversight. With its powerful reporting,
tracking, and auditing capabilities, issuers are able to
have confidence that they are in compliance with internal and regulatory
requirements. Convoke enables credit issuers to grow recovery, reduce costs,
improve compliance, and protect their brand. Convoke is headquartered in Arlington, VA. For more information on Convoke,
please visit www.convokesystems.com.
Contact
Convoke
Jeffrey Ochs,
571-858-4715
jochs@convokesystems.com
SOURCE Convoke