Zimmerman v. Bank of America is a recent federal decision that treats an autopay malfunctionas a factual dispute that can support Fair Credit Reporting Act (FCRA) inaccuracy claims, rather than a mere “legal” or “contract” issue outside the scope of ...

Simplify Customer Communications Quadient has been recognized in the 2026 Gartner Peer Insights “Voice of the Customer” report for Invoice-to-Cash applications for its Quadient Accounts Receivable solution, highlighting strong user satisfaction and growing influence in the invoice-to-cash market. Lead and ...

The Justice Department’s Antitrust Division and the Federal Trade Commission are at a pivotal moment in antitrust enforcement. With the withdrawal of the longstanding 2000 Collaboration Guidelines in December 2024, and the launch of a joint inquiry into new guidance ...

First Federal Bank and Mortgage Forward have entered into a definitive agreement under which Mortgage Forward will acquire First Federal’s Third-Party Origination (TPO) division, including QRL Financial Services, the companies announced. The transaction is expected to strengthen Mortgage Forward’s nationwide ...

According to IMARC Group's latest research publication, The global call center AI market size reached USD 2.7 Billion in 2025. Looking forward, IMARC Group expects the market to reach USD 14.3 Billion by 2034, exhibiting a growth rate (CAGR) of ...

It might be time for A/R or your credit and collections arm to roll up their sleeves. Staying ahead of the surge in Chapter 11 Bankruptcy filings can increase your odds of getting at least partial payment from cash-strapped debtors ...

Fannie Mae reclaimed the lead in retained portfolio growth last month, pushing to a new record after a year in which Freddie Mac had outpaced its rival. Processing Content Fannie reported that its retained portfolio jumped to $174.84 billion in ...

Private equity-backed companies saw a notable decline in U.S. bankruptcy filings in 2025, signaling a shift in both capital strategy and distress management following several years of elevated restructuring activity. The drop comes after a surge in filings between 2022 ...

The Federal Trade Commission has intensified its scrutiny of auto retail pricing practices, sending warning letters to 97 dealership groups across the country over potentially deceptive advertising and pricing tactics. The move signals continued federal focus on transparency in vehicle ...