Rabat — A new French Legislation is putting up to 50,000 call center jobs at risk in Morocco, according to the government. Minister of Employment Younes Sekkouri acknowledged the challenges posed by the French legislation, which restricts telephone solicitation. Sekkouri ...

Customer expectations have shifted dramatically. Today's customers don't just call - they chat, email, send messages on social platforms, and expect a response within minutes. For businesses managing high volumes of interactions across multiple channels, the question is no longer ...

Heartland Credit Union has named Aaron Rios as its new CEO, according to a community announcement. Rios takes over from Tom Lex, who served 45 years with the company. Rios comes to Heartland with more than 23 years of experience ...

Renewal validates performance, collaboration, and a shared vision for sustained growth~ TROY, Mich.--(BUSINESS WIRE)--Superior Credit Union (‘Superior’) has renewed its long-term partnership with Mahalo Banking, reaffirming its commitment to a member-first digital strategy rooted in performance, flexibility, and continuous innovation ...

Luxury retailer Saks Global is cutting about 1,226 jobs and closing 12 Saks Fifth Avenue locations as part of its Chapter 11 bankruptcy restructuring.​ Who is cutting the jobs? The layoffs are at Saks Global, parent of Saks Fifth Avenue ...

The article is based on a new study by the organisation Transparency International Georgia (TI). _______________________________ In recent years, information about fraudulent call centres operating in Georgia has periodically appeared in investigations by both local and international media. Millions of ...

The U.S. District Court for the Northern District of Georgia, in Veronica Bramlett, on behalf of herself and all others similarly situated v. RES 360 LLC and Peach City Properties LLC, No. 1:25-CV-3312-MLB (N.D. Ga. Mar. 4, 2026) recently granted in ...

Key insight: Zelle, with Bank of America, has added charitable disbursements as a new use case for its seldom-mentioned disbursement business. What's at stake: The bank-owned instant payment network wants to be in more corridors where money moves. Forward look: ...

recently lost a major UK court challenge to the payments regulator’s plan to cap certain cross‑border card fees, and they also face fresh UK collective actions over allegedly unlawful interchange charges. The recent UK court ruling In January 2026, the ...