Small businesses to be backed by new, stronger measures to tackle late payments. UK is backing small businesses with the toughest laws on late payments in the G7 Sweeping new powers for the Small Business Commissioner, including multi-million-pound fines to ...

According to the judge, text messages are “far less intrusive than phone calls.” A federal judge in Texas has issued a decision that offers some legal clarity for debt collectors using digital communication channels, ruling that text messages do not ...

The State of Washington has enacted the Uniform Consumer Debt Default Judgments Act (SB 5720), making it the first state to adopt this Uniform Law Commission model and significantly tightening requirements to obtain default judgments in consumer debt cases. Status ...

This historic interagency shift comes as federal student loan defaults hit pre-pandemic levels. The U.S. Department of Education and the U.S. Department of the Treasury have entered into a historic interagency agreement to transfer operational responsibility for the nation’s defaulted ...

In a recent decision, the U.S. District Court for the District of Kansas granted the plaintiff married couple’s motion for partial summary judgment, finding that a debt collector violated the FCRA by failing to conduct a reasonable investigation into a ...

The Clark County Credit Union is changing its name after 75 years. The CCCU, which was founded in 1951 with 25 county employees, a wooden table and a cash box, launched its new brand and logo and is now known ...

Senators Coons and Murkowski proposed the Ending Scam Credit Repair Act to combat fraudulent credit repair practices. Quiver AI Summary Senators Coons and Murkowski introduce new legislation: U.S. Senators Chris Coons and Lisa Murkowski have introduced the Ending Scam Credit ...

Fintechs are increasingly shifting customer service to specialized outsourced providers that combine regulated financial expertise with AI-enabled, omnichannel support, turning CX from a cost center into a scalable, compliance-exposed execution layer. What is changing From in-house to “smart BPO”: New ...

The Department of Education paused involuntary collection giving struggling borrowers a critical window to find a repayment plan before wages garnished. CLEVELAND — If you're behind on federal student loan payments, there's an important window of time opening up — ...