Sen. Elizabeth Warren (D-MA) and the Consumer Financial Protection Bureau (CFPB) are increasing scrutiny of fintech firm Bilt following widespread consumer complaints tied to a recent platform transition, raising fresh questions about accountability, servicing disruptions, and consumer protections in co-branded ...

June 30 is a pivotal day in the credit card industry. Delinquency risk is locked for the current year, and issuers must scramble to reduce credit losses by working out payment arrangements.  If the account is in delinquent status as ...

It might be time for A/R or your credit and collections arm to roll up their sleeves. Staying ahead of the surge in Chapter 11 Bankruptcy filings can increase your odds of getting at least partial payment from cash-strapped debtors ...

U.S. consumers are showing growing signs of financial strain as credit card balances climb to approximately $1.25 trillion, with delinquency rates rising across multiple borrower segments. The trend is prompting concern among lenders, regulators, and debt collection professionals as early-stage ...

Federal Reserve data shows a modest but notable uptick in U.S. bank loan delinquencies in 2025, signaling continued normalization of credit performance following several years of unusually low default activity during and immediately after the pandemic. The Federal Reserve’s quarterly ...

Charlie Scharf, CEO of Wells Fargo, has questioned the way business leaders frame the debate about AI's impact on employment. Speaking at a Bernstein investor conference, Charlie says the conversation is more complex than many portray it to be. Business ...

The Seventh Circuit has heard oral argument in a closely watched appeal that will determine whether the Telephone Consumer Protection Act’s (TCPA) restrictions on “telephone calls” extend to SMS text messages, an issue that has already prompted stays in multiple ...

Vermont has joined a growing cohort of states enacting protections against coerced debt, marking a significant development in consumer protection policy and bringing the total number of states with such safeguards to nine. As states continue to fill perceived gaps ...

Simplify Customer Communications Quadient has been recognized in the 2026 Gartner Peer Insights “Voice of the Customer” report for Invoice-to-Cash applications for its Quadient Accounts Receivable solution, highlighting strong user satisfaction and growing influence in the invoice-to-cash market. Lead and ...