85% of banks’ corporate clients plan to engage with a non-bank financial institution within the next year

That line is from Capgemini’s new World Corporate and Investment Banking Report 2026: it’s a survey finding that 85% of large corporate clients expect to use at least one non‑bank financial institution (private credit, fintechs, etc.) in the next 12 months, mainly to get faster, more transparent, and more responsive services than they currently receive from corporate and investment banks.

What the stat actually says

• The underlying research surveyed 750 senior executives at CIBs, large corporates, and non‑bank financial institutions with annual revenues of at least USD 1 billion across Americas, Europe, and APAC.

• Within that sample, 85% of corporate respondents reported an intention to engage a non‑bank financial institution in the coming year (e.g., for lending, capital markets access, or treasury/working capital solutions).

Why corporates are shifting

• Corporates cite speed, transparency, and responsiveness as key reasons to look to non‑banks, and many say current CIB offerings fall short on real‑time responsiveness, personalization, and innovation.

• Capgemini highlights that only 29% of banks’ IT budgets go to transformative tech, with a large share tied up in legacy systems, and many AI initiatives are stuck at pilot stage, limiting banks’ ability to match non‑bank agility.

Competitive landscape implication

• Capgemini frames this as intensifying competition between CIBs and private capital/non‑bank players, reinforcing broader research that non‑banks are positioned to capture a growing share of CIB revenues by 2030.

• CIBs are responding by exploring tokenized products, real‑time treasury, and next‑gen AI‑driven trading and hedging, but governance and budget constraints are slowing execution.