Leading Oregon-based credit union scales eGain adoption to power member service excellence and sales enablement through upcoming merger and growth... View Article
A group of Senate Democrats has introduced a bill to write President Biden’s now-vacated cap on most credit card late... View Article
The Education Department has temporarily paused aggressive collection efforts on defaulted federal student loans, including wage garnishments and seizure of... View Article
The Credit Card Competition Act (CCCA) is once again back with Congress after first being proposed in 2022. The bipartisan... View Article
The Federal Trade Commission (FTC) has launched a new line of scrutiny into how large technology companies hire talent from... View Article
A study examines the link between health care debt and the risk of losing one’s home, though the data leaves... View Article
The Federal Trade Commission has finalized an order with General Motors Co. in Detroit and OnStar settling allegations that they... View Article
A private debt-collection company used by the Australian Taxation Office (ATO) has been reported as paying no corporate income tax... View Article
NEW YORK, UNITED STATES — The automation drain in AI-driven contact centers is intensifying, as efficiency gains meant to ease... View Article
The phrase refers to a recent FTC enforcement action in which the agency is asking a federal court to hold... View Article
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