Big banks’ lending slows to near 2-year low in January
March 9, 2026 1:33 pm Leave your thoughtsLending by big banks, or universal and commercial banks (U/KBs), grew at its slowest pace in nearly two years in... View Article
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What Is a Cloud Contact Center – And Why Modern Businesses Can’t Ignore It
March 9, 2026 12:16 pm Leave your thoughtsCustomer expectations have shifted dramatically. Today’s customers don’t just call – they chat, email, send messages on social platforms, and... View Article
Fraudulent call centre industry in Georgia: power, money and selective justice
March 9, 2026 11:51 am Leave your thoughtsThe article is based on a new study by the organisation Transparency International Georgia (TI). _______________________________ In recent years, information... View Article
Bankruptcy filings remain stable in February
March 9, 2026 11:45 am Leave your thoughtsBetween January and February, five restaurants have gone bankrupt. During February 2026, 491 bankruptcy cases were filed in Puerto Rico,... View Article
Texas carrier Serna’s Trucking files for Chapter 11 bankruptcy
March 9, 2026 9:47 am Leave your thoughtsSerna’s Trucking LLC, a Texas-based transportation provider, has filed for Chapter 11 bankruptcy protection in the U.S. Bankruptcy Court for... View Article
VantageScore 4.0 mortgage pricing cut to 99 cents by TransUnion
March 9, 2026 6:04 am Leave your thoughtsTransUnion just announced that it is cutting the price it charges lenders for VantageScore 4.0 mortgage origination scores to 99... View Article
86% of Top Performing Credit Unions Support Open Banking
March 9, 2026 12:00 am Leave your thoughtsSmall businesses may still like the local, relationship-first feel of credit unions, but that loyalty now comes with a digital... View Article
ELGA Credit Union Completes Acquisition of Marine Bank
March 9, 2026 12:00 am Leave your thoughtsBrings Its Community Banking Model to Florida, Creating a $2.3 Billion Credit Union Serving Over 115,000 Members Marine to rebrand... View Article
Complaints About Collections Calls Are Up Nearly 200%
March 8, 2026 11:59 pm Leave your thoughtsComplaints about debt collection calls did in fact spike by roughly 200% over the last year, according to newly released... View Article
The FCC Tackles Call Center Offshoring With Proposed Rules
March 8, 2026 9:57 pm Leave your thoughtsThe FCC has released a proposal aimed at tightening rules on offshore call centers used by telecom and other covered... View Article
