Barcelona’s Murphy exits stealth mode with €12.8M to replace call centres with AI agents for debt recovery

July 14, 2025 6:38 pm
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Barcelona-based Murphy, a platform that uses AI for debt servicing, has emerged from stealth and secured $15M (nearly €12.84M) in combined pre-seed and seed funding.

The investment round was led by Northzone, with participation from ElevenLabs, Lakestar, Seedcamp, and previous investors.

AI agent for debt collection

Debt servicing has relied on call centres and standard outreach methods, often resulting in unpaid or written-off debt. Murphy, an AI-powered platform, replaces traditional operations with autonomous agents.

By combining AI voice agents, multi-channel outreach, and behaviour-based personalisation, Murphy helps Debt Collection Agencies and enterprises manage non-performing loans continuously. The system supports businesses in recovering more debt while managing customer interactions and operational expenses.

Founded in 2024 by Borja Sole and Marc Sanchez, the company’s platform functions across over 100 languages and multiple communication channels.

Co-founder Sole says, “We’re building AI-native infrastructure that replaces traditional call centers with a scalable, multilingual solution. It helps companies recover more, faster, and more cost-efficiently, while staying compliant and treating debtors with respect.”

Sole adds, “Murphy’s technology has already been adopted by leading financial institutions, telecommunications providers, and mobility companies across Europe. Current customers include some of the largest banks, telecommunications, utility and debt servicing companies globally.”

“In less than a year since launch, the company is managing hundreds of millions of dollars in debt, demonstrating superior recovery rates and drastically reducing operational costs compared to traditional methods.”

Capital utilisation

Murphy plans to use the funds to expand its operations in Europe and the United States. The platform operates through autonomous agents to manage debt servicing processes.

Jeppe Zink, Partner at Northzone, says, “Debt servicing is a $300+B global industry that is ripe for disruption. After reviewing countless verticals, this stood out as a space where AI can make a major impact. Given their experience and relentless development speed, Borja and his team are uniquely positioned to transform this space.”

“Murphy is delivering bottom-line impact to very large organisations in complex and regulated markets— that is extremely rare and a testament to the strength of the product the team has built,” adds Pascual Cortes-Monroy, VP at Northzone.

Brief about the lead investor

Northzone is a venture capital firm founded in 1996. It has raised over ten funds, including a recent fund exceeding $1.2B. The firm has invested in more than 175 companies, including Trustpilot, Spotify, Klarna, iZettle, Kahoot!, Personio, TrueLayer, and Spring Health.

Currently, Northzone invests across all stages of funding rounds, from Seed to Growth, and operates through hubs in London, New York, Amsterdam, Berlin, Stockholm, and Oslo.

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