Consumer fraud topped cybercrime complaints in 2025

Consumer fraud was indeed the single largest category of reported cybercrime complaints in 2025, at least in the Philippines, where it accounted for more than one‑third of all cases handled by authorities.​

What the report says

• The Philippines’ Cybercrime Investigation and Coordinating Center (CICC) reported that consumer fraud was the most common cybercrime reported in 2025, making up 35% of all cybercrime complaints filed with its Cybercrime Complaint Center.​

• The center recorded 18,633 complaints from over 13,000 individuals in 2025, of which 6,453 were consumer fraud cases.​

Other leading cybercrime types in 2025

• Online fraud (distinct from consumer fraud in the CICC breakdown) ranked second, with 4,243 complaints, or about 23% of the total.​

• Online harassment (2,160 complaints, 11%) and identity theft (1,626 complaints, 9%) were also significant but less frequent than consumer fraud.​

Financial impact

• Combined losses from consumer fraud, online fraud, hacking, and phishing reported to the CICC in 2025 reached about 418.187 million Philippine pesos.​

• Officials also noted that overall recorded cybercrime cases nationwide fell by around 38%, even as fraud‑related activity remained a major concern.​

Context for your statement

• Your statement “Consumer fraud topped cybercrime complaints in 2025” is accurate in the context of the Philippines, reflecting the official CICC figures for that year.

• The finding aligns with broader global trends in which cyber‑enabled fraud (including consumer and online fraud) continues to dominate reported cybercrime losses and complaint volumes, even when other categories like ransomware draw more attention.