Credit Bureau Singapore, Experian Malaysia Plan Two-Way Credit Reporting

Credit Bureau Singapore and Experian Malaysia are working on a cross-border credit reporting service to help lenders assess borrowers with financial footprints in both markets.

The proposed service will allow individuals to apply for consented credit reports across Singapore and Malaysia.

It is intended to help lenders assess credit risk more accurately and improve access to financial products for consumers who live or work across both markets.

The companies will explore a framework for the secure exchange of individual credit information.

This will cover each bureau’s role in handling applications, consumer consent, data protection, governance and commercial arrangements.

The service could benefit workers, entrepreneurs and professionals whose financial records span both countries.

It may also help lenders avoid treating cross-border applicants as new-to-credit customers when they already have verified credit histories in the other market.

For financial institutions, the data could provide a fuller view of an applicant’s financial obligations.

This may support digital underwriting, reduce cross-border fraud risk and help lenders assess customers with financial ties to both markets.

Credit Bureau Singapore and Experian Malaysia noted that consumer consent, regulatory compliance and data protection will be central to the initiative.

Both parties will work within their respective legal and regulatory frameworks and engage relevant authorities as the project develops.

William Lim, Executive Director of Credit Bureau Singapore, said,

“As individuals and businesses operate more seamlessly across Singapore and Malaysia, credit information systems must evolve to reflect cross-border realities.

This collaboration represents an important step towards enabling more seamless and responsible access to credit for consumers.”

Dawn Lai, Chief Executive Officer of Experian Information Services Malaysia, added,

“Trusted data collaboration is key to strengthening digital financial ecosystems.

By working together, we aim to enhance financial inclusion, improve risk transparency and support sustainable growth across both markets.”

Featured image: (From left) Dawn Lai, Chief Executive Officer of Experian Information Services Malaysia and William Lim, Executive Director of Credit Bureau Singapore