Navy Federal Credit Union outage: Why it happened, when services will return, and the credit union’s response

Navy Federal Credit Union (NFCU), a prominent financial institution supporting military families, is currently facing significant service disruptions. The recent outages have primarily affected mobile banking and online access. As per Downdetector, Navy Federal Credit Union has experienced service outages in the last 24 hours.

At 1:44 a.m. ET, 357 users reported issues. The majority of problems were related to mobile login (72 per cent), followed by mobile banking (18 per cent) and general login issues (10 per cent).

Navy Federal Credit Union response on the outage

Responding to a user inquiry about site availability, Navy Federal stated: ‘we’re currently performing scheduled maintenance on our systems. Our tech teams are working hard to complete the updates as soon as possible.’

When will Navy Federal Credit Union services be back?

It also added while responding when the services will be back, ‘while we don’t have an estimated completion time yet, we appreciate your patience while we finish updating our systems.’

About Navy Federal Credit Union

Navy Federal Credit Union is a member-owned, not-for-profit financial institution dedicated exclusively to serving military personnel, veterans, Department of Defense employees, and their families.Founded in 1933 during the Great Depression by seven Navy Department employees, the credit union began with a simple mission: to help members achieve financial stability through affordable loans, secure savings options, and fair returns on deposits. What started as a small group pooling their resources to support one another has since grown into the largest credit union in the world, proudly serving 15 million member-owners.