Press Releases

Seven Risk Mitigation Techniques for Handling Customers in Financial Distress JOHN G SALEK  AND DAVID SCHMIDT SEP 19, 2023 Most businesses put up with customers that are chronic slow payers. Many of these customers pay ... Read More

A technology offered by Philips & Cohen Associates (PCA) that gives the bereaved a simple route with which to notify utilities and similar organisations when a customer passes away has been named Innovation of the ... Read More

On a recent webinar related to AI in collections, I heard a speaker say, “If you have an AI to . . . ”. I have never heard anyone say, “If you have a high ... Read More

With 2.5 billion payment cards used in more than 200 countries and territories across the globe, Mastercard faces a gigantic fraud risk. Credit card fraud accounted for more than $32 billion in losses—or about 6.6 ... Read More

Skit.ai’s conversational Voice AI solution, which delivers fully automated, intelligent conversations at scale, has enabled the California-based debt collection agency to achieve a 27% increase in call volume so far. NEW YORK, NY (September 14, ... Read More