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On Thursday, EPIC and the National Consumers League, along with five other public interest groups, submitted comments to the FTC supporting its efforts to eliminate unfair and deceptive fees in its online food delivery services Advanced Notice of Proposed Rulemaking (ANPRM). The comments also urged the FTC to address harmful surveillance-driven pricing economy wide.
The comments encourage the agency to examine menu pricing differences in-app compared to in-person and mandate greater transparency into the price differential, and to prohibit harmful personalized pricing practices like surveillance pricing in food delivery services and economy-wide.
“It is critical that the Commission ban all unfair and deceptive fee practices economy-wide, not just the select industries covered by these narrow rulemakings,” the comments read. “Since the FTC has correctly determined that hidden and dripped fee practices are unfair and deceptive, there is no justification to allow some businesses to perpetrate these exact same practices while holding others accountable.”
EPIC regularly urges lawmakers to regulate surveillance pricing and helps states defend such regulations in court.
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