Greater Eastern Credit Union Partners with Synergent in New Technology Agreement

Synergent will deliver Jack Henry™ Symitar^® core processing and a suite of integrated solutions to Greater Eastern Credit Union

(WESTBROOK, ME) – Synergent^® is proud to announce a new partnership with Greater Eastern Credit Union, which has signed a ten-year agreement for hosted Jack Henry™ Symitar^® core processing. The credit union has also entered into five-year agreements for a suite of integrated services, including digital banking, mobile deposit capture, check processing, statement processing, and check printing.

For Greater Eastern Credit Union, the focus is on ensuring its members benefit from a seamless, secure, and modern banking experience.

“Greater Eastern Credit Union is committed to delivering a greater experience for our members,” said Samantha Cantrell, President and CEO of Greater Eastern Credit Union. “Transitioning to Synergent marks an exciting new chapter, allowing us to streamline processes and offer more robust features our members will truly notice and appreciate. We look forward to enhancing every interaction and continuing to elevate the experience our members receive.”

Through this partnership, Greater Eastern Credit Union gains a fully integrated technology foundation that will streamline operations and strengthen service delivery. Working closely with Synergent’s team of credit union technology experts, the credit union will have access to a comprehensive, hosted environment designed to enhance efficiency, improve connectivity, and support future growth—all while allowing their staff to focus on member relationships. With technology and operations aligned for long-term success, Greater Eastern Credit Union is well-positioned to continue delivering exceptional service to its members for years to come.

“Greater Eastern Credit Union’s focus on future-ready technology and exceptional service reflects the same values we hold at Synergent,” said Tyler Hudson, President of Synergent. “Greater Eastern has always placed its community and members at the heart of every decision. From the earliest days serving employees of the Mountain Home VA Medical Center to expanding membership to surrounding counties, their roots are local, and their focus remains on delivering real value for those they serve. Their selection of Synergent reinforces their intention not just to keep up with technology, but to use it as a tool to deepen connection and service within their communities. We’re honored to partner with their team to deliver solutions that align technology with purpose, helping them continue to innovate and serve their members with confidence.”

Headquartered in Johnson City, Tennessee, Greater Eastern Credit Union has 3,994 members and holds over $55 million in assets. Its field of membership is open to individuals who live, work, or attend school in Washington, Carter, or Unicoi County; are currently employed or retired from a government employer and live or work in Greene and/or Sullivan County; or are an immediate family member of a current Greater Eastern Credit Union member.

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About Synergent^®

Synergent^® is a credit union-owned managed services provider that has been supporting credit unions since 1971. As a trusted host of Jack Henry™ Symitar^® core processing, Synergent delivers fully integrated solutions across core, payments, technology, and marketing—streamlining operations and helping credit unions focus on serving their members. More than a provider, Synergent acts as a strategic partner, offering end-to-end support from solution selection and implementation to optimization and ongoing service. For more information, visit www.synergentcorp.comor call 800-341-0180.

About Jack Henry & Associates, Inc.™

Jack Henry™ (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens connections between financial institutions and the people and businesses they serve. They are an S&P 500 company that prioritizes openness, collaboration, and user centricity – offering banks and credit unions a vibrant ecosystem of internally developed modern capabilities as well as the ability to integrate with leading fintechs. For more than 47 years, Jack Henry has provided technology solutions to enable clients to innovate faster, strategically differentiate, and successfully compete while serving the evolving needs of their accountholders. They empower approximately 7,500 clients with people-inspired innovation, personal service, and insight-driven solutions that help reduce the barriers to financial health. Additional information is available at www.jackhenry.com.