We are delighted to announce that Lisa Baker-Reynolds MCICM, CEO of Baker Ing International, has been shortlisted as a finalist for the Business Leader of the Year award at the prestigious Women in Credit Awards 2024. This recognition is a testament to Lisa’s strategic leadership, innovation, and bold vision in transforming the way high-value, complex, and sensitive accounts receivables are managed in the industry.
Challenging the Status Quo: A Visionary Leap
When Lisa Baker-Reynolds founded Baker Ing, she took a bold leap into a market dominated by call-centre-based, high-volume collections. Recognising a critical gap, she envisioned a premium, tailored service that would provide multinational clients with the expertise and attention their debts required.
From the outset, Lisa sought to diverge from industry norms by building a service centred around seasoned Credit Managers, handpicked for their deep expertise and international experience. Launching a company based on this vision was a brave and challenging endeavour. Baker Ing’s model offered clients a more bespoke and transparent approach, allowing them direct access to and involvement with the experts managing their accounts. This level of specialisation required not only strategic foresight but also persistence in a sector that often prioritised scale over precision.
Business Leader of the Year: Recognition of Strategic Leadership
Lisa’s nomination for the Business Leader of the Year award celebrates her board-level leadership and ability to implement innovative, client-focused strategies that are reshaping the industry. The Women in Credit Awards, hosted by Credit Strategy, recognises individuals who have demonstrated outstanding leadership, strategic vision, and measurable business impact. Lisa’s leadership has driven Baker Ing to become a trusted partner for clients navigating international receivables.
The Business Leader of the Year category honours individuals who have demonstrated excellence in leading their organisations to success through clear strategic direction, innovative practices, and strong communication. Lisa’s nomination highlights the way she has positioned Baker Ing to cater to a market in desperate need of specialised services, shifting the expectations of what collections services can and should deliver.
Lisa’s efforts have not only propelled Baker Ing but also shifted the broader market’s expectations. By offering tailored, premium collection services, Baker Ing has highlighted the importance of specialised expertise and strategic risk management in collections. As a result, the market is shifting, influenced by new standards of transparency and client engagement that Lisa has fiercely championed.
Looking Ahead to the Women in Credit Awards
With the Women in Credit Awards 2024 just around the corner, Baker Ing is honoured to celebrate Lisa’s nomination among the industry’s finest leaders. We look forward to joining the event on 9th October at the Hilton Deansgate, Manchester, where Lisa’s leadership and the exceptional achievements of all the finalists will be recognised. Baker Ing will be there to support and celebrate the advancements in our industry as we continue to push boundaries and drive change.
About Baker Ing
Baker Ing International is a global leader in the management of high-value, complex and sensitive receivables. The company’s tailored approach ensures that clients receive bespoke solutions designed to meet their specific needs, leveraging the expertise of seasoned Credit Managers and culturally attuned practices to deliver premium services across international markets.
About the Women in Credit Awards
The Women in Credit Awards, hosted by Credit Strategy, recognises and celebrates the contributions of women and their allies across the credit and financial services industry. The Business Leader of the Year award honours those who have demonstrated exceptional leadership at the board level, driving strategic success within their organisations.
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For more information, please contact: marketing@bakering.global
Website: https://bakering.global/