NCB Management Services Appoints Ralph Lyons as Chief Operating Officer

Trevose, Pa. — NCB Management Services, Inc. (NCB), a national leader and recognized brand in the Accounts Receivable Management (ARM) and Debt Buying Industry, is pleased to announce the appointment of Ralph Lyons as NCB’s Chief Operating Officer.

Ralph joined NCB in February 2025 after more than 30 years of experience in the financial services industry.  He currently serves as a key member of the executive leadership team.  Prior to this new role, Ralph served as NCB’s Chief Outsourcing Officer, where he had responsibility for the oversight, strategy, and performance of NCB’s Outsourcing Vendor Network.

As Chief Operating Officer, Ralph will have enterprise-wide responsibility for all servicing and purchase recovery and servicing operations.  In addition, Ralph will oversee and execute on performance analytics, and process optimization.  Ralph will work closely with his key executive leadership peers and senior operations leaders allowing him to continue to focus on scalability, cost to collect improvement, technology enablement, and execution rigor across all business lines.

Ralph Liberio, President & Chief Executive Officer of NCB Management Services, Inc, and its group of subsidiary companies, expressed his enthusiasm about Ralph’s appointment.  Mr. Liberio said, “Over the past year, Ralph has played a critical role in strengthening our operational infrastructure, enhancing performance discipline, and improving cross-functional execution across the organization.  His leadership has been instrumental in advancing our platform, optimizing our recovery channels, and driving measurable operational efficiencies.”

Mr. Lyons stated, “I am honored to lead such an incredibly talented team.  Our employees continue to be the driving force behind our success and their commitment to our clients, partners, and shareholders has been unwavering. I look forward to working with the team to drive significant growth in 2026 and beyond.”

About NCB Management Services, Inc.
NCB Management Services, Inc. is a customer-centric, regulatory compliant organization that is a well-respected Debt Buyer of Unsecured Consumer Credit Products and an admired, well-recognized Accounts Receivable Management (ARM) industry leader. NCB is a leading provider of accounts receivable management solutions. With a strong commitment to compliance, ethics, and customer-centric approach and service, NCB offers comprehensive and customizable solutions to help businesses optimize their revenue cycle and improve financial performance, while meeting the needs of their customers. Through a combination of advanced technology, industry expertise, and exceptional customer care, NCB has developed a reputation as consistently being a valued business partner and performer in a wide variety of applications. Providing superior customer interaction and achieving maximum results, while protecting NCB’s and our client’s valued reputations, are among our highest priorities.