NobelBiz acquired through employee-led ownership group

WYOMING, UNITED STATES — NobelBiz, a prominent telecommunications provider for the contact center industry, is now under new ownership.

The company has been acquired by bXceptional LLC, a partnership formed exclusively by its own core leadership team and key employees, ensuring operational continuity and a reinforced customer-centric mission.

Established CCaaS provider with global reach

NobelBiz is an established Contact-Center-as-a-Service (CCaaS) provider, founded in 2005 and headquartered in Cheyenne, Wyoming, offering a comprehensive suite of omnichannel software and specialized telecom solutions for global contact centers.

Generating approximately $8.5 million in revenue, NobelBiz distinguishes itself through advanced dialing capabilities, robust work-from-home features, and premium 24/7 support tailored for regulated industries.

On the other hand, bXceptional LLC is a purpose-built partnership entity formed exclusively by NobelBiz’s core leadership team and key employees to facilitate an internal acquisition. A team consisting of experienced executives, along to maintain operational autonomy and a customer-focused culture of the company.

BXceptional acquisition protects culture and expertise

The acquisition structure is a deliberate move to prevent external interference and preserve the company’s core values. By transferring ownership to bXceptional LLC, an entity composed of internal leaders, NobelBiz has sidestepped the common pitfalls of corporate takeovers, such as staff turnover and shifting strategic priorities.

This ensures that decision-making remains anchored in firsthand industry experience rather than external investor pressures.

This model of inner ownership is created to achieve continuity and innovativeness in the long term. The leadership team, comprising the executives such as the Chief Executive Officer (CEO) Steven Bedaram, and Chairman of bXceptional LLC, and President George Seroukas, said that this was a move to go back to purpose and that this will ensure that the company is run by those who are best suited to run the business.

“Our group didn’t come from outside. We’ve been here for years, serving our customers directly. By stepping in together, we’re making sure NobelBiz is led by the people who know the business best, and who always put the customer first,” Bedaram noted.

The outcome is an organization that is guaranteed to be more focused, accountable, and stronger in its commitment to customer success.

Unified ownership empowers agile, customer-centric operations

Making ownership official with experienced executives directly translates to increased agility in operations. The decades of collective experience in telecom, cloud technology, and operations of the leadership team allow them to make quick and coordinated decisions that react to changes in the industry.

This form of focused ownership helps the company become faster and smarter, with every strategic decision being directly linked to the results of clients, as stressed by Seroukas. “Our mission has always been about delivering real outcomes for our clients,” he said.

To clients, the transition will ensure continuity of service and a better fit to their objectives. NobelBiz deliberately made sure that the general announcement would not be made until the company could show that it was operating well, which would provide customers with an assurance that no disruption in the support would be noticed.

The new structure empowers the company to leverage its deep industry expertise from within, fostering an environment where innovation and customer success are the primary drivers of all business activities.

This employee-led acquisition solidifies NobelBiz’s strategic direction, signaling a reinforced commitment to innovation and customer success within the competitive CCaaS sector.

“It’s about protecting the DNA of NobelBiz, our customer-first culture, our industry expertise, and our drive to deliver outcomes, and giving it the stability it needs to keep growing for many more years,” Bederman stressed.