Vertican Releases AI-Powered Support Tool to Transform Legal Recovery Operations

Fairfield, NJ – Vertican Technologies, a global leader in legal collections software, has announced the launch of its AI-powered support agent, Ask Goldie, a transformative tool built to enhance user productivity, streamline support workflows, and deliver real-time, intelligent assistance across its software ecosystem. Implementation begins with Collection-Master and will be rolled out to each product in succession.

The company has invited a select group of Collection-Master clients to join the beta release of this latest innovation. This early-access opportunity allows participating firms to try the AI agent, provide feedback, and gain prioritized access to the production release. The beta is free to join, and future versions of the tool will be securely customized for each client’s organization.

The Ask Goldie AI solution is part of Vertican’s broader initiative to integrate intelligent automation into its major platforms, including Collection-Master, Q-LawE/Q-Law, vExchange, vMedia, and SQL-Sync. By connecting to relevant PostgreSQL schemas, the AI agent will offer context-aware guidance and automated troubleshooting, helping firms operate more efficiently without compromising security or compliance.

“On the horizon, we’re embedding AI into the core of our products as a real-time solution to executing manual tasks,” said Isaac Goldman, CEO of Vertican Technologies. “This is innovation with a purpose, grounded in our promise of Data with Integrity.”

The Ask Goldie brand name is a nod to Vertican’s founder, Stevan “Goldie” Goldman, whose nickname inspired the chat agent’s name. Ask Goldie’s avatar – a goldfish with Stevan’s likeness – pays tribute to his visionary leadership and lasting impact on the company.

Vertican’s AI advancements are designed with a sharp focus on compliance, data integrity, and operational efficiency, empowering clients to quickly adopt cutting-edge technology with confidence. To express interest in the beta program, clients can email the Vertican team at AskGoldie@Vertican.com.

About Vertican Technologies

For more than 40 years, Vertican Technologies has been the receivables industry leader, providing best-in-class technology, making operations more efficient, compliant, and profitable. As the pioneer in developing data standards, Vertican continues to advocate for universal data standards that will increase productivity and reduce errors in the legal collections industry. Vertican’s team of subject matter experts and innovators build comprehensive software packages that automate and streamline the collections cycle. Solutions include: vExchange^®, vExchange Analytics, Q-LawE, Collection-Master, vMedia, and legacy YGC Data Standard^© licensing. Visit www.vertican.com to learn more.

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