Unionized employees at America’s Credit Unions (AmCU) accused the national trade group of stalling negotiations for a new contract, while AmCU insisted it is bargaining in good faith and offering competitive pay, generous benefits and a positive workplace culture.
America’s Credit Unions Workers United (ACUWU), which represents 37 employees, said Monday that talks with AmCU have been ongoing since May 1 without substantial agreements. The current contract expires Aug. 15. ACUWU is affiliated with the Office and Professional Employees International (OPEIU) in Madison, Wis.
“This isn’t bargaining,” AmCU Employees United Chief Steward Sarah Shepler said. “They show up, but they reject practically every proposal we make. The Union has raised issues regarding return-to-office policies; codification of Diversity, Equity, and Inclusion (DEI); greater communication between the Union and Management; and addressing inflation and the rising cost of living.”
From the outset, AmCU said it has approached contract negotiations with the union in good faith, initiating early discussions, agreeing to an extension and proposing multiple upcoming sessions. Both sides have met approximately 12 times, spending four to six hours in each session, which AmCU described as productive.
“While it’s very disappointing that some recent public statements have not accurately reflected the collaborative nature of these talks or the progress made, we remain focused on reaching an agreement that supports our employees and strengthens our organization for the future,” AmCU stated.
AmCU said its compensation package exceeds regional averages, with base pay increases averaging 3.6% annually since 2019 and total increases outpacing inflation by more than 10% over the past decade. The average wage for union-represented employees is $64,000 — well above the Wisconsin average — and every employee received a 4% discretionary bonus last year, according to the national trade group. AmCU also noted that it offers a generous 401(k) contribution, well above the national average match. The national trade group said it has proposed additional paid time off benefits of employees.
The union also raised concerns about health insurance premiums, which are projected to increase by about 8% next year. Despite exceeding its revenue targets, AmCU has proposed to increase the employee share of the health insurance premiums, eliminate existing health care stipends and raise COBRA subsidies for laid-off employees, according to ACUWU.
AmCU, however, pointed out its health plan maintains a $750 deductible (vs. a $1,900–$2,400 Wisconsin average) and the average annual percent of base pay employees spend on health insurance premiums is 4% (vs. a 12–13% national average).
ACUWU also cited last year’s layoffs of about 80 employees, roughly 25% of ACU’s workforce, which included five union members. The union said the remaining staff has heavier workloads without additional compensation.
“We’re stretched thin, stressed out and underpaid,” AmCU employee Aly Karls said. “It feels like we’re being punished for staying.”
AmCU countered that its Gallup engagement score of 4.62 out of 5 shows employees feel supported and cared for at work.
“Culture and belonging remain central to our values and commitment to all employees,” AmCU said.
Peter Strozniak can be reached at pstrozniak@cutimes.com.