Writer George Manbiot has accused the ‘aggressive’ communications giant of ‘harassing’ his mourning elderly father.
He suggested the company refused to allow his sister, who has been handed power of attorney, handle the issue and instead engaged debt recovery specialists.
Only once he uploaded a lengthy twitter rant on Monday to his near 500,000 followers did the company relent and finally close his late mother’s account, it was claimed.
Mr Manbiot fears Vodafone have a “habit of wringing money from bereaved families” after receiving worrying feedback online.
In the post, he called out the “hounding” and the distressing debt-collector threats, which were actioned before he took to social media.
Vodafone said sorry and told Mirror Online that they have waived any outstanding money owed.
He posted: “Four months after my mother passed away, @VodafoneUK still won’t cancel her account.