Debt recovery has a reputation problem, and much of it is earned. Traditional collection approaches have leaned on frequency and pressure: contact the borrower repeatedly, escalate quickly, and treat every delinquent account with the same urgency regardless of the borrower’s ...

Two debt collection trade associations and at least one individual debt collector have filed a putative class action in San Francisco Superior Court against the California Department of Financial Protection and Innovation (DFPI), challenging the agency’s annual licensing fee structure ...

Regulator wants organizations to move call center jobs back onshore and implement English proficiency for offshore agents The Federal Communications Commission has voted to bring offshored contact centers operated for US organizations back to the US, to protect American jobs, ...

Based on recent data that specifically looks at people in their 30s and 40s, you can think about “average” in two common ways: by generation and by decade of age. By generation (most current, FICO-focused figures) Millennials (roughly ages 28–43 ...

This story was originally published on Restaurant Dive. To receive daily news and insights, subscribe to our free daily Restaurant Dive newsletter. A Carl’s Jr. operator, Friendly Franchisees Corporation, filed for Chapter 11 bankruptcy protections through the U.S. Bankruptcy Court ...

Michigan- and Ohio-based credit union expands digital banking experience with a secure, parent-controlled financial solution for families BLUE BELL, Pa., April 09, 2026 (GLOBE NEWSWIRE) -- Rego Payment Architectures, Inc. ("REGO”) (OTCQB: RPMT), the leading white-label family financial lifecycle platform ...

The US Federal Trade Commission is negotiating antitrust settlements with the targets of its investigation into alleged advertiser boycotts of online platforms, including Elon Musk’s X, an agency lawyer told a federal appeals court Monday. “We are actually in settlement ...

“Built to Lead or Losing Ground? AI, Mobile and the Member Retention Imperative for Credit Unions in 2026” is a collaboration between PYMNTS Intelligence and Velera that examines a growing reality for credit unions: Digital services are no longer just ...

PRA Group (Portfolio Recovery Associates) is asking the Eastern District of Virginia to terminate its March 23, 2023 CFPB consent judgment, and the CFPB’s April 2026 opposition. Key points: The case: 2023 consent judgment resolved CFPB allegations that PRA violated ...