In the Australian Taxation Office’s workplace in the Melbourne suburb of Dandenong, a team dedicated to debt collection sits in the eastern part of the floor. They use the same kitchen and bathrooms as nearby workers, but they are paid ...

Federal Trade Commission Chairman Andrew N. Ferguson has directed agency staff to create a Healthcare Task Force aimed at coordinating enforcement and advocacy work across the healthcare sector, according to a statement. The new group is intended to strengthen the ...

Many lenders plateau after deploying isolated tools instead of full transformation, said McKinsey. Artificial intelligence (AI) can help simplify banks' workflows, but 80% of banks globally who have some version of AI-led applications have yet to see significant impact on ...

United Financial Credit Union in Michigan is hosting a free, in‑depth first-time homebuyers seminar to help prospective buyers understand and navigate the home purchase process. Key details Host: United Financial Credit Union, a Michigan-based credit union offering various mortgage products ...

Fintechs are increasingly shifting customer service to specialized outsourced providers that combine regulated financial expertise with AI-enabled, omnichannel support, turning CX from a cost center into a scalable, compliance-exposed execution layer. What is changing From in-house to “smart BPO”: New ...

A 53-unit Applebee’s franchisee, Neighborhood Restaurant Partners (NRP), has filed for Chapter 11 bankruptcy in the Northern District of Georgia, with parent company Dine Brands positioned as the stalking-horse bidder for the business. Who filed and where The debtor is ...

article A calculator on a smartphone is seen in this photo illustration on November 23, 2017. (Photo by Jaap Arriens/NurPhoto via Getty Images) A new analysis shows Americans in some cities are falling behind on debt payments at far higher ...

Gallup’s new data show that 49% of U.S. workers say they are “struggling” in their lives, while a slightly smaller share report “thriving,” marking the first time since Gallup began tracking that struggling workers outnumber those thriving. What the study ...

Visa, Mastercard, and PayPal (along with Stripe) have been warned by the FTC that “debanking” customers—cutting off or restricting accounts—based on political or religious views, or in ways inconsistent with their own terms and customers’ reasonable expectations, may violate the ...