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Car-Mart faces Friday deadline to secure new credit

America’s Car-Mart has already closed 60 dealerships since November in three separate moves that leadership said was, “because they are the right thing to do for the long-term health of this business.” But if the ... Read More

With AI scrutiny growing in debt collection, DROS.ai launches voice agents with compliance guardrails

AI voice agents access full account history, compliance rules, and next-step logic before every interaction Built-in guardrails and contextual intelligence help organizations navigate compliance and fraud risks Supports inbound and outbound collections workflows with automated ... Read More

Experian, Snapchat Pilot Brings Financial Education to Social Media

An integration between Experian and Snapchat’s AI Sponsored Snaps ad offering, currently in alpha, is the latest example of companies using social media to improve financial literacy. Debbie Hsu, executive vice president of product for ... Read More

Idaho Regulator Bars Ex-Credit Union Employee Convicted of Stealing $63,000

A former employee, who quietly returned money she stole from an Idaho credit union branch before an audit, was banned from working at a state-chartered credit union, according to the Idaho Department of Finance. Macey ... Read More

Florida and Georgia Collectors Associations Raise $5,160 for The Children’s Hunger Project

The Florida Collectors Association (FCA) and the Georgia Collectors Association (GCA) have demonstrated the debt collection industry’s continued commitment to community outreach, raising a combined $5,160 in support of The Children’s Hunger Project. The funds ... Read More

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