Press Releases

No Jitter Brief: Five9 announced Five9 Fusion for ServiceNow, which integrates Five9’s TranscriptStream, for real-time transcription, and Five9’s intelligent routing engine which, by also using ServiceNow metadata on customers who are calling in, can match ... Read More

A new report commissioned by One Inc, the leading digital payments network for the insurance industry, reveals that fast, flexible claims payments are critical for policyholder loyalty, even overriding concerns about rising premiums. The study, ... Read More

Lake Forest, IL – 9/15/25 – Transworld Systems Inc. (TSI), the leading technology-enabled revenue recovery outsourcing provider in the United States, announced today its acquisition of DebtNext, a premier provider of recovery management software solutions. This ... Read More

The latest analysis from global analytics software leader FICO reveals a concerning increase in the average active balance on UK credit cards. The new data shows that despite a typical seasonal reduction in spending, balances ... Read More

Minneapolis, MN, September 11, 2025 – DCM Services, LLC (DCMS), the industry leader in estate account resolution and specialty receivables management, is pleased to announce the appointment of Tim Fleury as Chief of Staff. In ... Read More