How Two Tech Companies Are Using AI for Customer Support
May 23, 2026 2:18 pmAirbnb and Chime are proving that AI can be used for high-volume customer support as long as there is a... View Article
Categories for Headline News
Another low budget airline files for bankruptcy – following in Spirit’s steps
May 22, 2026 3:49 pmMagnicharters, a Mexican low‑cost carrier, is the airline that has just filed for bankruptcy, following the earlier collapse and... View Article
Fintech firm that raised $200 million files for Chapter 7
May 22, 2026 11:25 amThe fintech firm is Parker, a Y Combinator–backed corporate card and banking startup that abruptly filed for Chapter 7 liquidation... View Article
NJ Judge Blocks Attempt to Paint Verification Texts as TCPA Violations
May 22, 2026 8:07 amA New Jersey federal judge held that bare verification-code text messages are not “advertisements” or “telephone solicitations” under the TCPA... View Article
Top 6 Advantages of Credit Unions: Better Rates and Lower Fees
May 22, 2026 12:31 amCredit unions’ not‑for‑profit, member‑owned structure lets them offer better rates, lower fees, and more member‑friendly service than most traditional banks.... View Article
Court Affirms Debt Collection As Permissible Purpose
May 21, 2026 11:59 pmA federal appellate court has reinforced a key compliance principle for the debt collection industry, holding that accessing a consumer’s... View Article
CFPB’s New Headquarters Matches Plan To Downsize Agency
May 21, 2026 11:53 pmThe Consumer Financial Protection Bureau is relocating to a new, smaller headquarters in Washington, D.C., that will accommodate approximately 550... View Article
Court Holds Human-Sounding Voicemails Can Be Prerecorded
May 21, 2026 11:00 pmA recent federal court decision is providing important clarity for debt collectors and other businesses that rely on voicemail outreach,... View Article
US Auto Subprime Delinquency Increases To Over 6%
May 21, 2026 10:53 pmSerious delinquency (60+ DPD) on US auto is now heavily concentrated in subprime, running around the mid‑6% range versus well... View Article
CFPB Purges 15 Years Of Public Data From Its Website
May 21, 2026 9:23 pmThe CFPB, under the Trump administration, has removed roughly 15 years of public-facing historical content from its website, wiping all... View Article
